Legal
Last updated: 27 June 2026
Gold Coast Geek Squad Pty Ltd (ACN 692 545 001), trading as GCGS ("GCGS", "we", "us", "our"), is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
When you contact us through this website, by phone, or by email, we may collect:
We only collect personal information that you choose to provide to us.
The enquiry form on our website does not store your details on this website. When you submit it, the form opens your own email application with the information pre-filled, so you can send it to us at hello@gcgs.com.au. Your message is delivered to our business email inbox, where it is handled like any other email enquiry.
We use the personal information you provide to:
We do not sell, rent, or trade your personal information. We may share it with trusted service providers who help us operate our business — for example, our email and productivity provider (Microsoft 365), email delivery services (such as Brevo), and our website hosting provider (Cloudflare). These providers only access your information as needed to provide their services to us. We may also disclose information where required by law.
Some of our service providers store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
This website does not use tracking cookies or third-party analytics. If this changes in the future, we will update this policy.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including appropriate technical and organisational security measures. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time.
If you have a concern about how we have handled your personal information, please contact us first so we can address it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.
For any privacy questions or requests:
